SOLUTIONS FOR DEDICATED AND BROADBAND
Fiber
Leverage 2pifi wholesale relationships with carriers and independent fiber operators throughout North America.
• Unified management
• Consolidated billing
• 100% USA Based Support
• Remote troubleshooting
• Improved MTTR (mean time to repair)
Contact Sales
99.99%
uptime
Dedicated
dedicated bandwidth up to 10 Gbps
SLA
service level agreement
Advantages of 2pifi
How do you ensure consistent service quality?
We maintain consistent service quality by utilizing Fixed Wireless Enterprise Class circuits. These circuits are delivered via a point-to-point microwave design.
This approach ensures high performance equivalent to fiber services.
We back this service quality with a full Service Level Agreement (SLA).
We maintain quality through rigorous training programs, regular process updates, and gathering customer feedback.
What key factors create memorable customer experiences?
Memorable experiences in Fixed Wireless are created by delivering reliability and performance that equals or exceeds fiber.
Our service is delivered using a dedicated internet connection with guaranteed bandwidth, often serving as a secondary totally diverse connection for added resilience.
We ensure clear communication and continuously improve based on customer feedback.
How do you handle customer issues efficiently?
We handle customer issues efficiently by having:
24 x 7 x 365 Technical Support.
A USA Based support team.
Dedicated support channels via phone at 319-248-0127 and email at
Support@2pifi.com.
What sets your service apart from competitors?
What sets our Fixed Wireless service apart is our ability to deliver a guaranteed Enterprise Class circuit where others cannot.
Our Fixed Wireless service delivers 5mbps to 10gbps of internet bandwidth with a full SLA.
It is performance-equivalent to fiber internet services.
We can provide this service as a primary alternative to fiber or as a second totally diverse connection for resilience.